5 Steps to Effective Direct Mail
Here are Essential Techniques Used By Successful Marketers
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Set Your Goal and Know Your Audience. The first step to a successful direct
mail campaign is pinpointing your objectives. Are you trying to reach existing customers?
Or contact prospects? Do you want to increase awareness of a new product or services?
Or generate sales?
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Insist on the Best List. There's no better way to sink a direct mail campaign than
by using a mediocre mailing list. Start with list brokers, but the key is to shop around
and really do some legwork. Pin down the list's demographics such as age, gender,
geographic location and buying habits for maximum effectiveness.
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Develop an Offer They Can't Refuse. Spend time formulating a unique
offer that sets you apart from your competitors. Business reply cards (BRCs) give
prospects an easy way to contact your company. Whether you're offering more
information, a free sample of your products or even asking for an order or charitable
donation, BRCs help attract attention to your offer. Here are some other ways to
make your offer pop:
• Put a reader-oriented benefit in the headline. "Reduce your heating bills by 50
percent!" is better than "Find out more about the Acme Furnace Company."
• If your offer is free, use the word "free" in the headline or subhead.
• Show a picture of your catalog, booklet or other free information.
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Prepare for Success. Be sure you're ready to handle the leads or orders
that your direct mail generates.
• Make sure you can deliver what you've promised quickly. Whether prospects
requested more information, a call from your company or a product sample,
following through fast.
• If you're sending more information, put the words, "Here is the information
you requested" on the envelope or package.
• Don't treat the fulfillment stage as an afterthought - it's a golden sales opportunity.
Include enough information to move prospects to the next stage in the sales
process.
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Be Clear and Compelling. It's easy to get lost in nuances and subtleties
when you're developing direct mail copy and design. Does your copy clearly
communicate the basics of your offer? What about the unique
characteristics of your product or service?
Remember to check with a mailing expert early in the design process to make sure your
piece conforms to postal standards in size, color, weight and white space for postal bar
code imprinting.
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